Claims Handling

Claims are inevitable, they come when you least expect them and they are not enjoyable. However, we attempt to make it bearable by providing the best service tailored to your needs. We personally deal with each claim making sure that the claim is progressed as quickly as possible in a professional manner.

We deal with all our claims in house and whether it is a personal or commercial claim we always make sure you get the best possible service.

We appreciate if you are a coach operator or fleet manager how important it is to keep your vehicles on the road. We can arrange for hire vehicles to be delivered on the day of the incident for both fault and non fault accidents.

We can also arrange for plated taxi vehicles should your vehicle be a licensed taxi.

We continue to fight your corner in the event of a difference of opinion over liability and we monitor your claims throughout the year providing quarterly claims reports. Our aim is to keep your premiums at an affordable level.